Chumba Casino Payments Guide

Chumba isn’t a real money casino, but you can still redeem real money cash prizes. If you opt-in to receive a gift card, you’ll receive it within 48 hours. If you want to redeem your sweeps coins for cash prizes, you will have to wait between 5 to 10 days. Let’s see all the details.

As a social and sweepstakes casino, depositing and withdrawing with Chumba is slightly different compared to traditional online casinos. You can’t deposit and withdraw. Instead, you purchase Gold Coins packages and you often receive free Sweeps Coins, and then after playing with them, you redeem those Sweeps Coins for real cash prizes.

This might sound confusing, but it’s one of the key tenets that allow sweepstakes casinos like Chumba to operate across the nation — even in the states that don’t typically allow online casinos.

Check out all there is to know about purchasing coins, redemptions, and the verification process that Chumba Casino requires.

Chumba Purchase and Redemption Methods

Chumba Casino does have fewer purchasing and redemption options when compared with traditional online casinos, but they do have most of the names — with PayPal being the noticeable exemption. Plus, there are no fees for any transaction.

In the table below, you can look at all of the different payment options at Chumba Casino.

💳 Payment Method	Deposits	Withdrawals
Online Banking	✅ Yes	✅ Yes
Visa	✅ Yes	❌ Must Use Bank Transfer
Mastercard	✅ Yes	❌ Must Use Bank Transfer
American Express	✅ Yes	❌ Must Use Bank Transfer
Skrill	✅ Yes	✅ Yes
Paysafecard	✅ Yes	✅ Yes — Via Skrill
Gift Cards	❌ No	✅ Yes

Purchase and Redemption Limits at Chumba

These are all important deposit limits:

• Minimum Purchase: $1
• Maximum Purchase: None

The minimum redemption at Chumba are:

• Minimum Redemption
  • Cash Prize Redemption: 100 SCs equivalent to $100 in cash prize
  • Gift Card Redemption: 10 SCs equivalent to $10 in cash prize

• Maximum Redemption
  • Cash Prize Redemption: 5,000 SCs at a time
  • Gift Card Redemption: Only one 10 SCs request at a time

Editor’s Note: Important Redemption Rules to Know

If you want to redeem your winnings for cash prizes, you can only redeem via the method you used to purchase. So before you decide on a purchase method, keep in mind that your redemptions will depend on it.

The rule is that if you purchased via credit/debit card, the Chumba prepaid Mastercard, or a bank transfer, you must redeem to your bank account. Likewise, Paysafecard or Skrill deposits can only be redeemed to your Skrill account.

However, if you’re not after a cash prize, you’ll be able to redeem your sweeps coins via gift cards regardless of which method you used to purchase.

Let me illustrate. Let’s say you purchase a GCs package and receive 5 free SCs through Mastercard, and then purchase another deal worth 100 free SCs through Skrill. Then, you win 205 SCs by playing.

You’ll now have to first redeem at least 100 SCs through your bank account. Only then you can redeem the rest via Skrill.

I understand that these limitations make Chumba a no-go real money sweepstakes casino for some. To that end, you can instead have a similar experience with more games in the following Chumba Casino alternatives:

How to Purchase Coins at Chumba Casino

Adding coins to your Chumba Casino account is easy. Just follow the below steps and begin playing:

1. Navigate to the Chumba Casino homepage by clicking our secure links.
2. In the centre of the screen, click the “Create Account” button.
3. Enter your full name exactly as it appears on your photo ID, and fill in your email and desired password.
4. Alternatively, if you would like to link your Facebook account, you can do that to speed up the process.
5. You’ll want to read through the terms & conditions.
6. Click “Create An Account”.
7. For security purposes, Chumba will need to confirm your mobile number. Enter your phone number and type in the confirmation code sent to you.
8. You’ll also need to click the link sent to your email.
9. Click the “Buy” button at the top of your screen and select your desired Gold Coins package.
10. If it’s your first, I recommend you take advantage of the welcome bonus offer to purchase 10,000,000 GCs and receive 30 FREE Sweeps Coins for only $10.
11. Choose your desired payment method, and follow the relevant prompts.
12. Click Pay.
13. Your purchased coins will be immediately accessible and you’ll be able to play Chumba Casino games for gold coins or sweeps coins.

Gold Coins Packages: Real Money Cash Prize Value

Unlike depositing at an online casino, when you purchase gold coins at Chumba, you do so for one of the fixed amounts. There are only six packages available for purchase, seven including the welcome bonus from Chumba Casino.

💰Chumba Purchase Packages	💲Cost	🟡Gold Coins	⭐Sweeps Coins
Welcome Bonus	$10	10,000,000	30
Package 1	$1	200,000	-
Package 2	$5	1,000,000	5.05
Package 3	$10	2,500,000	-
Package 4	$50	15,000,000	51.5
Package 5	$100	35,000,000	104
Package 6	$300	120,000,000	315

How Much Are Sweeps Coins Worth at Chumba?

Sweeps coins at Chumba are worth $1 in value per coin. Players who do win Sweeps Coins at Chumba can redeem them for real cash prizes at the rate of $1 value per Sweeps Coin. This is the case for all games, from slots to table games. Players need to get to a minimum balance of 100 SC before they can convert them to cash prizes, and this can be done via Skrill, Visa debit or credit card, or instant ACH.

I’d like to note that all SCs have an expiration date of 60 days since the last time you logged into your account.

Steps to Redeem Sweeps Coins on Chumba for Prizes

The process to redeem sweeps coins is just as simple. However, in my opinion, this is one area that Chumba does leave a little to be desired.

First, Verification Process

While social and sweepstakes casinos are subject to sweepstakes laws and as such, have to comply with similar rules regarding the verification of their customers. This process is known as Know Your Customer (KYC).

And per Chumba’s KYC policy, you must complete their verification process before you redeem prizes. To do this, you’ll need to provide photos of three types of documents, plus a selfie.

• Government-issued Photo ID — Driver’s license, state/national ID, or passport.
• Selfie — A clear photo of yourself.
• Proof of Residential Address — Utility bills, bank statements, or any sort of formal document issued in the past three months that shows your full name and address.
• Bank Statement — Documentation proving that you own the account to which you are redeeming to.

When you submit these three documents via their secure portal, they’ll begin manually verifying them. The listed time frame for this process is 24 to 48 hours.

Once your identity and banking info are verified, you can continue to redeem your sweeps coins for cash prizes.

Redeeming Cash Prizes Through SCs

1. Click the drop-down menu button in the top right corner of the screen and select “Redeem”.
2. You’ll have two options for redemptions.
3. Pick to convert your Sweeps Coins into cash prizes via bank transfer or Skrill (depending on how you deposited).
4. Select your preferred method and click ‘Next”.
5. If you select Skrill, you’ll have to verify that it’s your account.
6. After that, log in to your Skrill account using the gateway.
7. You’ll be asked a security question to which you must answer “No”.
8. Enter the amount you want to cash out, minding that it has to be at least 100 SCs.
9. Confirm the transaction.

The process is similar to any payment method available.

Gift Card Redemptions

The Gift Card is your best option if you don’t have enough SCs. Here’s how you can do it:

1. Click on the Redeem button.
2. Select Gift Cards.
3. Select from the list of available gift cards.
4. You’ll receive an email notification that your prize redemption request has been received.
5. Once processed by the operator, you’ll receive the Gift card to your email address.
6. Don’t forget that you can only request one Gift Card redemption at a time.

Redemption Processing Times

The official time frame for redemptions is up to 10 business days for cash redemptions and up to 2 days for Gift Cards. Chumba reviews your payment request in 1 to 2 days and then processes it the next day (if it’s a work day). You’ll then have to wait from 5 to 10 days.

I’d like to note that you can purchase on weekends, as they’ll be processed instantly. But if you send a redemption request on Saturday or Sunday, it’s going to get processed on Monday.

In my experience, the time it takes for Chumba to redeem cash prizes wasn’t anywhere near this long. Personally, I’ve only redeemed cash prizes to my bank account, and for me, it took 5 business days. Talking to other members of our team who use Skrill, they say it takes a day less at 3-4 business days on average. And for gift cards, it’s even shorter, taking about 24 hours.

Regardless of how you look at it, if you’re redeeming cash prizes, it does take a little longer than other casinos, and in truth, it’s not something I’m impressed with. Plus, if it’s your first cash redemption, you can tag on another two business days for processing times.

P.S. You can cancel your withdrawal request when it’s pending, but not after.

Chumba Customer Service and Contacts

Customer support is another area that Chumba falls short on. To get help, players need to click the “Contact Us” button, navigate the FAQ section, select one of the listed questions, and then select “No” under the “Was this article helpful” prompt, before finally being able to submit a ticket. It’s a ridiculously convoluted process. Thankfully I haven’t had any problems, but for someone who has, I imagine it must be frustrating.

Alternatively, with sites like this, I recommend social media. To their credit, the Chumba official Facebook page is very active, and if you submit a complaint or request help, they’re very quick to help you.

Buried through a mountain of text, I was also able to find an email, support@Chumbacasino.com, that users can write to.

Benefits and Drawbacks of Chumba Payments

✅Pros	❌Cons
Welcome bonus is great	Redemption times excessively long
Regular purchases come with free sweeps coins	Minimum cash prize redemption is 100 sweeps coins
Only need 10 sweeps coins to redeem to gift cards
Online banking is accepted

For all the good they do, for me, those two cons really drag them down. Especially the long redemption times.

Also, I am not really fond of their marketing strategies. They introduced impressive offers, like the Chumba $100 free play bonus, only to remove it a couple of days later. Other social and sweepstake casinos are way better at rewarding their customers.

Alternative Sweepstake Casinos with Faster Payouts

Chumba Casino is a good site, but it has some drawbacks, like the lack of a Chumba referral bonus. If you’re looking for something better and for a site that handles redemptions faster, we recommend you pick one of the following alternatives:

• Pulsz — Pulsz has a great selection of games, far trumping that of Chumba, and what’s better, their processing times are significantly faster. Gift cards and cash redemption are available.
• Fortune Coins — Another top alternative is Fortune Coins. At Fortune Coins, the withdrawal process averages 48-72 hours; even better, the minimum withdrawal is only $50. If you do give them a shot, make sure to try Emily’s Treasure for a fish game experience unlike any of the online casino-style games that you’ll find at any of the other sweepstakes casinos.
• Stake.us – A great social casino that accepts payments in Bitcoin, Litecoin, and Dogecoin. Payouts in the same cryptocurrencies take less than 24 hours, and you can enjoy 300+ online casino games.

Chumba Casino Payments FAQs